FAQ & Help
General Questions
Maldives is some small scattered islands in the Indian Ocean, comprising about 2,000 or more single islands, across Equator, having an average temperature of 31 Degree Celsius. Indeed, Maldives do represent in Common Wealth and in United Nation. It's a Democratic nation, holding a population width of about 310,000 people. Maldives is five hours ahead of Greenwich Mean Time (GMT).
There are some 14 international schedule flights including Sri Lankan Airways, Qatar airways, Singapore Airlines, Emirates, Indian Airlines, LTU, Condor, AOM French, Austrian Airlines and Malaysian Airlines, with some of these airlines flying daily, weekly or twice a week. Another 14 companies offers regular charters, among them include Britannia Airways, Balair, Monarch Airlines, Lauda Air, Air Europe of Italy, Sterling Airways, Air Holland, South African Airways, Air Tours International connecting the Maldives to many centers of the world.
If you're looking for a few extra hours of sunshine then you should visit the Maldives between December and April, which is the dry season. This is the high season, however, and resorts can be fully booked and prices are higher than the rest of the year. The Christmas-New Year period is the busiest and most expensive part of the high season. Between May and November it's still warm, but the skies sometimes can be cloudy, humidity is higher and rain is less likely.
The most frequently used foreign currency is the US dollar and Euro and almost all items are priced in US dollar. All the resorts, hotels, liveaboards and most of the souvenir shops accept major credit cards, which includes American Express, Visa card and Master card.
Nobody is allowed to bring in liquor to Maldives, unless he or she has a special import license for liquor, beer and related products. If somebody has bought liquor and beer and related items on his/her way to Maldives from a duty free center, then products should be bonded in custom on their arrival to Maldives. And the goods will be released on their departure. Further nobody is allowed to bring in liquor, beer or related products to the Capital City/Island. Thus the Capital City Hotel's will not offer liquor, beer and related products.
Voltage in Maldives is 110 or 220 volts, depending on your location. An adapter is recommended for using appliances you bring with you. Most major hotels provide hair dryers and other amenities.
If you are coming to Maldives as a tourist you do not need a Visa. On arrival at the immigration counter you will be issued a 30 day tourist Visa. If you wish to stay more than 30 days you will have to fill a special application for the extension of your tourist visa and there would be an extension fee of around USD 58.37, this would be arranged on arrival with help of our Airport Rep.
Most the of the shops and souvenir shops on the capital island, Male' accept all major credit cards and traveler's checks but non of these shops can get you cash from your card. However there are no of ATM machines that you can withdraw cash.
There are islands offering nothing but relaxing and comfort. Most of the resorts offer a variety of sports and water sports, which include volley ball, beach volley, snooker, billiard, table-tennis, badminton, football, squash, tennis, carom, swimming pool, etc. Available water sports include Wind surfing, wave surfing, catamaran, sailing, fishing, night fishing, big game fishing, Para-sailing, banana riding, jet-ski and finally most importantly every resort have fully operational scuba diving center.
Maldives is simply the ultimate in romance. Couples can immerse themselves in the incredible beauty of the islands and the casual, relaxed pace. With its mesmerizing sunsets and sweet aroma of flowers, Maldives radiates romance. Enjoy a leisurely breakfast brought to your overeater bungalow by canoe. Find a secluded islet for a private picnic. Arrange a traditional Maldivian wedding ceremony or renewal of vows. Spend a romantic evening dinner for two at your hotel. Or simply take a leisurely stroll along a secluded white sand beach and enjoy the most spectacular place on earth.
Transfers are arranged with motor boat, speed boat and Sea plane. Most of the resorts located in Male' atoll are accessed by speed boat and resorts in other atolls, far from the airport offer speed boat and sea plane transfers. Speed boat jetty is only a 2 minute walk from the arrival terminal and to catch the sea plane guests will have a to take 5 minute bus ride to the other side of the airport island. Sea plane transfers are organized one day before arrival and departure, hence time of arrival & departure will be available for arrival clients on arrival and departure clients time will be advised on the evening of next day departure.
Our Airport Representative will be at the Airport waiting for you on in front of arrival gate holding a singe board with your name on it. That way it's simple and easy to locate you. Our Airport Rep then will direct you with all necessary information of time and transfers.
Ocean water temperatures rarely vary beyond 27 - 30° C although thermo clines can sometimes be experienced at depths below 20 meters.
Lycra 3mm wetsuits are popular in tropical waters but some divers prefer a 5mm suit if doing more than one dive a day. The maximum depth is not to exceed 30 meters. Make all your dives no-decompression dives.
Reservation request can be made using the pre-booking form on our site or you can also request reservation by email and detail information of your request.
A reservation can be cancelled only by email or fax. On the time of booking request will advice you the cancellation policy. If you cancel the booking according to the cancellation policy, booking will be cancelled as requested and any deposits paid in advance will be refunded accordingly.
Any amendments to a reservation should be informed by writing. We will try our best to make the changes for depending on the resorts own policy and on availability.
We will be happy to help you with last minute reservations. Just simply submit the booking form or send us an email to check availability. From thereon we can go head with the booking.
With the confirmation of your booking we will send you a full quotation of your holiday and payment instructions and dead line for payment. Our terms of payment are always bank transfer. for each transfer there will be a charge of USD 35 to 120 depend on the amount, this amount will be included in our invoice.
Once your booking is confirmed we will send you a confirmation email to ensure the booking is confirmed. After receiving the payment/deposit will send you the vouchers by email or fax. The original vouchers will be handover to you on Arrival by one of our Representative.
Travel Agent and Tour Operator
We have special rates applicable only for tour operators and Travel agent. Please send us a request of Agent/Operator rates to [email protected]
We offer 10 ~ 20% discount rate for Travel Agent/Tour operator staffs.
If you are a Tour operator from any part of the world, send us email with your information to [email protected] and we will contact you at the earliest possible. if there is any more question that we haven't answered please feel free to contact us [email protected]